Marketing and sales are two essential aspects of any business. These two terms are often used interchangeably but have different…
Sales
Upselling and cross-selling are two standard techniques salespeople use to increase revenue and enhance customer satisfaction. These techniques involve offering…
In every business, errors will occasionally crop up. No company has yet attained complete perfection. Late deliveries, picking errors, damages…
A well-developed customer contact strategy is essential to running a successful business. Developing a bespoke strategy that works for your…
Over the past year, I, like many thousands of others, have received an increased volume of cold and follow-up telesales…